Twenty: The Future-Ready Open Source CRM

What is Twenty?

Twenty is a leading open-source Customer Relationship Management (CRM) platform, developed collaboratively by hundreds of contributors to meet the unique needs of businesses. It not only offers powerful customer data management features but also provides high customizability and automation capabilities, making it an ideal choice for modern enterprises to manage their customer relationships.

Key Features

Custom Data Models: Users can flexibly define and adjust data objects and fields according to their specific requirements to achieve personalized data structures.
Automated Workflows: With robust APIs and Webhooks, Twenty supports integration with other systems to automate tasks and processes, boosting efficiency.
Permission Management: Provides granular user permission controls to ensure data security and smooth team collaboration.
Visual Interface: Supports customizable views and dashboards, helping users intuitively manage and track customer relationships.
Bulk Data Import: Enables large-scale customer data import for quick migration and information consolidation.

Technical Principles and Architecture

Twenty is built on modern web technologies with a modular architecture that supports high customizability. Its core strength lies in the continuous contributions from the open-source community, driving ongoing expansion and optimization of features. Additionally, Twenty offers rich API endpoints to facilitate seamless integration and data flow with other systems.

Project Links and Participation

Official Website: https://twenty.com/

Application Scenarios and Use Cases

Startups: Quickly build a CRM system to support fast business growth.
Medium to Large Enterprises: Meet complex business needs with extensive customization options.
Developers and Technical Teams: Contribute to the open-source community and advance CRM technology.
Educational Institutions and Training Centers: Serve as a practical case study to teach CRM system design and application.