Kotae – An AI chatbot that generates accurate responses by analyzing website content

What is Kotae

Kotae is an intelligent chatbot platform designed specifically for small businesses. Powered by ChatGPT technology, it supports over 80 languages and provides fast, natural responses to customer inquiries. By analyzing content from company websites, training documents, and FAQs, Kotae generates accurate answers, helping businesses deliver localized support globally. No coding is required—users can customize and deploy their chatbot in just a few simple steps, with the entire setup taking only 5 minutes. The chatbot can be trained and customized using website scraping, training files, and FAQs to better understand the business and provide more accurate responses.

Key Features of Kotae

Multilingual Support: Supports over 80 languages, enabling businesses to offer localized services worldwide.
Fast and Natural Responses: Leverages ChatGPT technology to deliver quick, conversational customer replies.
Content-Driven: Generates accurate answers by analyzing website content, training materials, and FAQs.
Easy Setup: No programming needed—users can customize and deploy Kotae in just a few simple steps, typically within 5 minutes.
Data-Driven Training: Allows training via website scraping, documents, and FAQs to help the chatbot understand business-specific context and respond accurately.
Brand Customization: Offers customization of the chatbot’s appearance, including company logo, theme colors, and welcome messages. Users can create a custom FAQ set to refine AI responses.
Intelligent Evolution: Improves over time by learning from chat history and continuously added training data.
Real-Time Conversation Management: Provides real-time monitoring and management of conversations, with support for human agents to take over when necessary.

Official Website of Kotae

• Website: kotae.ai

Application Scenarios for Kotae

Automated Customer Inquiry Handling: Automatically responds to, manages, and analyzes customer questions, handling up to 80% of common queries so teams can focus on high-value interactions.
Improved Customer Satisfaction: Offers 24/7 personalized support through proactive chat interactions, scaling support without additional staffing while maintaining high response quality.
Customer Feedback Collection: Gathers valuable insights from customer interactions, enabling product improvements and enhanced service delivery directly through chatbot analytics.