Thunai: Building Your Enterprise AI Brain — From Chat and Voice to Full Workflow Automation

 What is Thunai?

Thunai is an advanced AI platform launched in 2025 by Entrans Technologies, headquartered in New Jersey, USA. It acts as the “AI brain” of an organization, integrating scattered knowledge from documents, CRM systems, phone calls, videos, and more. It transforms this information into intelligent agents that can converse, collaborate, and execute tasks through voice, chat, email, and automated workflows.

Key Features

• Thunai Brain (Knowledge Hub)
  Aggregates internal resources like documents, videos, transcripts, and chat records into a searchable, conversational, and intelligent knowledge base.

• Thunai Companion (AI Assistant)
  Offers real-time voice and text interaction for contact lookups, meeting note-taking, email writing, and multilingual content generation.

• Multi-Agent AI System

  • Voice Agent: Handles phone calls, creates tickets, schedules meetings, updates CRM, and responds to inquiries in real-time.

  • Chat Agent: Handles thousands of queries without predefined scripts, auto-classifies and routes requests.

  • Email Agent: Reads, classifies, drafts, and replies to emails—including follow-ups and routing—based on a simple one-line prompt.

  • Application Agent: Automates LinkedIn operations, content generation, and document-driven workflows.

• Enterprise-Grade Security
  Fully compliant with GDPR, SOC 2, and ISO 27001 standards.

• Wide Integration Support
  Seamlessly integrates with Slack, Teams, Salesforce, HubSpot, Gmail, Zoom, Microsoft Teams, and more.

Technical Principles

1. Multimodal Knowledge Modeling
   Processes text, audio, video, and documents into a unified knowledge graph, enabling semantic understanding and smart retrieval.

2. Agentic AI Architecture
   Features multiple task-specific agents powered by natural language processing and context awareness to act, summarize, respond, or automate.

3. Self-Learning System
   Continuously improves based on user feedback and interactions, growing more accurate and context-aware over time.

4. Integrated Workflow Automation
   Reads call logs, meeting notes, emails, and more to extract action items, generate summaries, and automate follow-up tasks, enabling end-to-end intelligence.

Project Details

• Official Website: https://www.thunai.ai

• LinkedIn Page: linkedin.com/company/thunai-ai

Use Cases

1. Customer Support & Call Center Automation

Thunai handles L1 tickets, voice interaction, sentiment detection, customer routing, and CRM updates—with up to 61% of tickets resolved autonomously.

2. Sales & Marketing Enablement

Helps sales reps with email generation, lead follow-ups, contact lookups, and reduces repetitive workload by over 80%.

3. Internal Collaboration & Meeting Intelligence

Records, transcribes, and summarizes meetings, extracts action items and highlights to boost team productivity and focus.

4. Workflow & Data Automation

Automatically triggers follow-ups, creates tickets, generates documents or content based on conversation context—turning communication into execution.

5. Multilingual & Global Communication

Supports multiple languages, ideal for global customer service, content creation, and team collaboration.